Privacy Policy

Just Work Automated ("JWA," "we," "us," "our") builds software tools, including Alice, for our clients. If you have questions about this policy, contact us at jared@justworkautomated.com.

When a client's team uses a tool we've built, such as Alice, we may collect:

• Phone numbers and the content of text messages sent to and from the tool
• Photos submitted by text message, such as quotes, work orders, invoices, and materials receipts
• Job details, whether typed directly or extracted from photos, such as customer name, job address, job or purchase order number, and pricing
• Records of approvals or edits made before information is sent to a connected system, such as QuickBooks

We do not collect information from the general public. Our tools are used internally by our clients' own staff.

We use the information above to:

• Read and interpret submitted photos and messages using AI-based extraction
• Assemble a draft invoice or record for human review
• Send the draft back by text message for approval before anything is finalized
• Create the approved record in the client's connected accounting system, such as QuickBooks Online

No invoice is created in QuickBooks without a person reviewing and approving it first.

To provide the service, we share information with the following providers, each acting on our behalf:

• Twilio, to send and receive text messages
• Anthropic, to read and interpret submitted photos and text
• Intuit (QuickBooks Online), to create and manage invoices once approved
• Supabase, to store job and invoice records
• Resend, to send email notifications where applicable

We do not sell information to third parties, and we do not use it for advertising.

We retain job and invoice records for as long as needed to support the client's accounting and record-keeping, and as required by applicable law. A client may request deletion of records that are no longer needed, subject to any legal or accounting retention requirements.

Information is transmitted over encrypted connections and stored with access limited to those who need it to operate or support the service. No method of transmission or storage is completely secure, but we take reasonable steps to protect the information we handle.

If you are a member of a client's team and want to review, correct, or request deletion of information associated with you, contact us at the email above and we will respond within a reasonable time.

We may update this policy from time to time. The effective date below will reflect the most recent version. Material changes will be communicated to our clients directly.

Just Work Automated
40 Dalkeith Dr, Dartmouth, Nova Scotia, Canada
jared@justworkautomated.com